Cupola Teleservices (CTS) recognised again as "Call Centre OSP of the Year"

07 June 2012

Cupola Teleservices (CTS) reaffirmed its status as the Middle East's leading contact centre and business process outsourcing services provider having retained the award for "Call Centre OSP (Outsourced Service Provider) of the Year" at the 2012 Middle East Call Centre Awards organised by INSIGHTS.

In addition to receiving the most coveted award at the ceremony, CTS was nominated in 15 categories and won several other industry accolades including Call Centre Manager of the Year (Khurram Iqbal), Longevity Award for longest serving customer contract and Best Sales Programme.

Sajjad Hamid, Cupola Group Director of Sales & Marketing, said: "We are delighted to be consistently recognised by the industry for our commitment to high quality, customer focused solutions. The fact that we have won 'Call Centre OSP of the Year' over multiple years is a testament to our reputation as the preferred outsourcing service partner for a large number of blue chip multinationals and leading regional firms."